Effective Date: 09.02.2025
Last Updated: 09.02.2025

1. Introduction

At Rio Production (rio.ge), we respect your privacy and are committed to protecting your personal data. If you have used Facebook Login or Google Sign-In to create an account on our platform, you have the right to request the deletion of your personal data.

This page explains how you can request the removal of your personal information from our systems.

2. How to Request Data Deletion

If you wish to delete your personal data associated with your Facebook or Google account, you can follow these steps:

For Facebook Users:

1. Go to Facebook's App Settings.
2. Find Rio Production (rio.ge) in the list of connected apps.
3. Click Remove App and confirm your action.
4. After removing the app, send an email to info@rio.ge with the subject "Facebook Data Deletion Request", including your name and email address associated with your Facebook account.

For Google Users:

1. Visit Google's Security Settings.
2. Locate Rio Production (rio.ge) under "Third-party apps with account access."
3. Click Remove Access to disconnect your Google account.
4. After removing access, email us at info@rio.ge with the subject "Google Data Deletion Request", including your name and email address linked to your Google account.

3. Data Deletion Process

Once we receive your deletion request:

• We will verify your identity and process your request within 7 business days.
• All stored personal data (name, email, and associated records) will be permanently deleted from our servers.
• Any transactional data related to ticket purchases may be retained as required by financial regulations.

4. Contact Us

If you have any questions or need assistance, please contact us at:

Email: info@rio.ge
Website: https://rio.ge/en/user-data-deletion